- Our refund returns policy for products are 7 days.
- There are NO REFUNDS on any services rendered.
- If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- GIFT CARDS are exempt from being returned, exchanged, or redeemed for cash.
- We are not responsible for lost or stolen gift cards.
- To complete your product return, we require a receipt or proof of purchase.
Refunds
- Once your return is received and inspected, we will credit you for the purchase price via the way you paid for it initially. You are also welcome to a merchandise credit.
- Credit card returns may not show up on your statement for 7-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- We will replace items if they are defective or damaged within 7 business days.
Shipping Refunds & Returns
To return your product, you should mail or return your refund return product to: Kerry Spindler – Skin. Beauty. Wellness, 1140 Saratoga St, Boston, MA 02128
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you.
Need Help?
Contact us at info@kerryspindler.com for questions related to refunds and returns.